You are trying to print your badges
but your ribbon keeps breaking. The good news is that this issue can easily be
- The first step is to clean your card printer. Follow the
recommendations of your card printer manufacturer to clean printer and
printhead. Dust and debris can damage your printer and considerably impact
Then, check the design of your cards. A common mistake is to create
full-bleed designs and try to print over the edge of the card. Direct-to-card
printers are built to print close to the edge. That’s why your ribbon will
break if you are trying to print over the edge.
If you absolutely need to print
full-bleed badges, look into retransfer printers.
Also, recalibrate the ribbon sensors. Check the recommendations of your
card printer manufacturer and follow all steps. Calibrating the sensors will
ensure optimal use of your printer and ribbon.
Finally, verify your print settings. If you adjust the intensity and
contrast of your cards, make sure that they are not too high. If you do so, the
heat needed to apply these settings will break your ribbon. Always change the
default settings gradually until satisfied.
Also, here is a great tip to keep
in mind: if you ribbon breaks, don’t throw it away. Just tape it back together,
roll it forward and start printing again. It is that easy!
If you have questions, feel free to call us at 1-800-897-7024 to talk to
an ID expert.