IDPlus Support Program: get an ID expert at your service

We have designed a unique support program called IDPlus to help you with your ID card program at all times.

This program includes key features such as:

  • Superior Customer Support on all items
    Do you need help with your ID card system? We got you covered for life! Call us at 1-800-897-7024 whenever you need it and get answers fast!
  • Warranty and Non-Warranty Repairs
    If your printer is under warranty, we will fix it at no charge! Beyond the warranty period, we will service your printer at the best rates of the market.
  • Certified Repair Center
    ID Security Online is a certified repair center for all major card printer brands. We stock all parts to fix your printer fast and minimize downtime.
  • Loaner Program
    If your printer is under warranty, we will send you a loaner printer at no charge until yours is fully operational at your location.
  • Extended Warranty Programs
    Extended warranty contracts of one, two and three years are available at unbeatable prices. All warranty contracts include parts, service, and labor.

When you place an ID card printer or photo ID system from us, you automatically qualify for our IDPlus program.

The program is completely FREE and you get toll-free support, free warranty repairs and unbeatable rates on out-of-warranty repairs.

Have questions? Call us at 1-800-897-7024 or visit

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