The first thing you need to know if you encounter a broken ID card printer ribbon is DON’T throw it away. Even if it’s torn and wrapped around the main card roller that’s under the print head, it can be salvaged and repaired so you can continue printing with it.
Here’s what you need to do if your ribbon breaks:
You should be clear to resume your printing session. If you continue to have ribbon breaking problems, here are a few tips to check before calling our Technical Support team:
If your ID card printer ribbons continue to break, it may be time to schedule a maintenance appointment. IDSecurityOnline has expert technicians who are specifically trained to work on your printer model. You can increase your card printer’s lifetime output exponentially by having our technicians perform routine deep cleaning, calibrate the sensors, and replace your printer’s roll.
Since calibration tools and factory training are required, it’s best to contact our experts today to have your ID card printer professionally serviced if you continue to have problems.