DTC1250e

FARGO ID Card Printers Troubleshooting
DTC1250e

Printer Error Buttons

The DTC1250e and DTC4250e use button messages rather than a display message system.

All Printers have two (2) buttons.


The display message system appears as a graphical message, for example:


  1. The ON/OFF button is blue when the printer is ON. When the printer enters the Sleep mode, the button LED is dimmed but still ON.
  2. The Pause button illuminates blue when the printer is capable of accepting a print job and is not in an error state.
    • This button LED will continue to stay on while the printer prints as long as there is no error.
    • This button LED will also be dimmed when the printer goes into Sleep mode.
  3. When an error occurs, the Pause button no longer illuminates blue but blinks red.
  4. Press the ON/OFF button when printer is in an error state to cause the action to be canceled.
    • Note: If no other error occurs, the Pause button illuminates as blue.
  5. Press the Pause button when printer is in an error state to cause the printer to retry.
    • Note: The button illuminates as blue and retries the failed action.
  6. When downloading an upgrade file, both buttons are blue and blink. If the unit is a DTC1250E, you are notified that the upgrade is in process.
  7. If a language (other than English) is currently selected, you can press and hold the Pause button during the power-up sequence to change the language back to English.
  8. When no printer display is available, press or hold the buttons to access some internal tests.
    • To print a card with the Printer Settings, press the Pause button and hold for 4+ seconds when the printer is ready and idle.
    • To print the Alignment or the Self Test, press and hold the Pause button during the power-up sequence.

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