IDSecurityOnline Blog

 

When Should I Consider Adding Loaner Coverage?

You might be wondering if it pays to add loaner coverage if you’re considering buying an ID card printer system for your business. There are pros and cons to adding this extra coverage to your system that you should consider carefully before making the decision to buy.
When your ID printer needs serviced or maintained by IDSecurityOnline’s expert technicians, if you have loaner coverage, you’ll get a spare printer so that you can keep operations rolling back at your office. Say your printer breaks or requires an annual maintenance check and you bring it to IDSecurityOnline for a service visit. You could be without a printer for several days up to several weeks while your printer is being worked on.

How to Fix a Broken ID Card Printer Ribbon

The first thing you need to know if you encounter a broken ID card printer ribbon is DON’T throw it away. Even if it’s torn and wrapped around the main card roller that’s under the print head, it can be salvaged and repaired so you can continue printing with it. Here’s what you need to do if your ribbon breaks.


IDPlus Support Program: get an ID expert at your service

We have designed a unique support program called IDPlus to help you with your ID card program at all times.

This program includes key features such as:

  • Superior Customer Support on all items
    Do you need help with your ID card system? We got you covered for life! Call us at 1-800-897-7024 whenever you need it and get answers fast!
  • Warranty and Non-Warranty Repairs
    If your printer is under warranty, we will fix it at no charge! Beyond the warranty period, we will service your printer at the best rates of the market.
  • Certified Repair Center
    ID Security Online is a certified repair center for all major card printer brands. We stock all parts to fix your printer fast and minimize downtime.

Help! My card printer doesn’t work!

You spent time designing your ID cards, you are now ready to print but your card printer just won’t print. What are your options?

At IDSecurityOnline our commitment to you doesn't end with your purchase.

Our team has been trained to guide you and assist you every step of the way.

We back it up by offering toll free and live chat support to answer all your questions.

Most issues can be fixed over the phone but if your printer needs to be repaired, we’ve got you covered! IDSecurityOnline is a certified repair center for all the major brands, and our tech support team will fix your machine fast!

In the meantime, we know that you still need to print your cards. That’s why we have designed a loaner program so that we can send you a printer while yours is in for repair.

 
 
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