No-Hassle Return Policy

Products returned are subject to a restocking fee of 20%. If your shipment contents an incorrect or unwanted item, you may return it within 30 days of delivery of a refund of the item price less applicable restock fees.  We will refund the shipping and any handling fees if the return is a result of our error.

Unopened/Unused Items

  • Product must be unopened/ unused and factory sealed.
  • 20% restocking fee will be deducted from your credit.
  • Software cannot be returned for any reason. Please contact our representatives with any presale software questions.

Opened Items

  • We are unable to accept any return of the opened items.
For more information regarding the return policy, please contact us at 1-(800)-897-7024 or info@idsecurityonline.com