Frequently Asked Questions


If a product I purchased isn't working, will ID Security Online provide service and/or support?
ID Security Online takes pride in providing good service and maintaining customer satisfaction. We therefore try to ensure that our customers' service needs are always provided for.
  • If you would like to speak to a representative at ID Security Online about service and support, please call 1-(800) 897-7024.

What kind of discounts can ID Security Online provide me with?
ID Security Online was created with the sole purpose of providing the best Photo ID Badging items at the lowest prices. Our discounts include:
How can I check on the status of my order?
Customers can easily track their purchases by logging into their account here
  • If you would like to speak to a representative at ID Security Online about the status of your order, please call 1-(800) 897-7024.

Where are you located?
ID Security Online is located in the heart of Manhattan's Gridiron District.


How long does it take for me to receive my order?
Shipping times, costs, and methods will vary based on both a customer's location and the item purchased. However, ID Security Online will process your order the day it is placed to ensure the fastest delivery possible.


How can I get updates about great deals and discounts that ID Security Online is offering?
When creating an account at ID Security Online, you have the option to receive information about special offers.
  • If you already have an account and would like to start receiving special offers, please call 1-(800) 897-7024 or email sales@idsecurityonline.com
  • If you would like to create an account and receive information about special offers, click here

I'm just browsing, but would like to know more about a product. Can someone at ID Security Online help me?
Absolutely.
  • If you would like to know more about a specific product, please call 1-(800) 897-7024 or email sales@idsecurityonline.com , and a representative will gladly help you with your needs.
  • If a representative is not available, please leave your contact information and product of interest, and a representative will get back to you within 24 hours.

I know that I want to get a certain type of product (i.e. ID Card Printer, Photo ID System, etc.), but don't know which one I should get. How can ID Security Online help me?
ID Security Online wants to ensure that its customers are not only purchasing the best items for the lowest prices, but most importantly, the correct ones.
  • If you aren't sure if a specific product is correct, please call 1-(800) 897-7024 or email sales@idsecurityonline.com, and a representative will gladly help you choose the right product based on your needs and specifications.